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The report contains the following information:
What do consumers tell each other about rendered services and products?
What influences consumer's decisions?
How do consumers respond to advertising and marketing activities?
What motivates the consumers when they make decisions?
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Destination of the service
Understanding of clients' and customers' opinions
Measuring the numbers of positive, neutral, and negative opinions
Offering an opinion, what factors may influence customers' decisions
Making strategic decisions due to better understanding of customers' opinions
Fast revealing of appearing issues, rumors, misinformations, and competitive threats
Significant competitive advantage
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